About

Learn more about me

IT Systems Administrator

Tech-savvy professional with extensive experience managing, configuring, and maintaining intricate IT infrastructure.

  • Birthday: 9 December 1977
  • Website: lunchbox.ninja
  • Email: [email protected]
  • City: Jonesborough, TN
  • Age: 45
  • Degree: AAS - Computer User Support
  • Degree: AAS - Network & Systems Administration
  • Freelance: Available

Strong background in computer user support and network and systems administration, complemented by a decade of experience in the Army, as well as completion of coursework and OJT for a Low Voltage Electrician apprenticeship and a prior TS (SCI) security clearance. Possess formidable analytical and troubleshooting skills to detect and resolve system and network issues. Proficient in virtualization, cloud computing, and containerization technologies. Skilled in scripting and automation to optimize administrative tasks and augment system performance. Capable of designing and implementing security policies and protocols to ensure data and network resources remain secure. Knowledgeable in backup and disaster recovery procedures to minimize downtime and ensure uninterrupted business operations. Talent for collaborating with cross-functional teams to develop and execute IT strategies that align with business objectives.

Years of IT Experience

Projects

Hours Of Support

Awards

Skills

Technical Support 100%
VOIP 90%
Systems Administration 75%
VMware 75%
Windows/Windows Server 100%
Office/Exchange 365 90%
PowerShell 80%
Training & Development 55%

Interests

Music/Guitar

Technology

Motorcycles

Guns/Shooting

Dancing

Geocaching

Hiking

Gaming

Testimonials

While at Samaritan Health Services Chad worked directly with me virtualizing applications for an enterprise deployment. He proved to be a very quick learner, and highly motivated.

Josh Searles

IS Infrastructure Lead

Chad has immense pride in his work and it showed. He was recognized as a hard worker and had plenty of knowledge to tackle all the problems that occurred.

Ed Gale

Senior BPM/TSM

I have worked with Chad in the IT department and he has demostrated a high skill level as a support technician. Chad has great customer service and treats users with respect.

Tim Stutzman

IS Manager

Chad was a student of mine in our Network and Systems Administration program at Linn-Benton Community College. He completed a number of courses under my supervision, always with outstanding results.

Parker Swanson

Instructor, Computer Systems Department

Resume

Check My Resume

Sumary

Chad Hutson

Strong background in computer user support and network and systems administration, complemented by a decade of experience as a Staff Sergeant in the Army, as well as completion of coursework and OJT for a Low Voltage Electrician apprenticeship and a prior TS (SCI) security clearance. Possess formidable analytical and troubleshooting skills to detect and resolve system and network issues. Proficient in virtualization, cloud computing, and containerization technologies. Skilled in scripting and automation to optimize administrative tasks and augment system performance. Capable of designing and implementing security policies and protocols to ensure data and network resources remain secure. Knowledgeable in backup and disaster recovery procedures to minimize downtime and ensure uninterrupted business operations. Talent for collaborating with cross-functional teams to develop and execute IT strategies that align with business objectives.

Education

AAS in Computer User Support

2007

Linn-Benton Community College, Albany, OR

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AAS in Network & Systems Administration

2008

Linn-Benton Community College, Albany, OR

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Other

Military

1997 - 2007
  • Rank of Staff Sergeant (E6)
  • Issued Top Secret (SCI) security clearance in 2004
  • Received Army Commendation Medal
  • Made Commandant's List in the Primary Leadership Development Course (PLDC)

    • Professional Experience

    System Administrator

    2021 - 2023

    Community Care Partners, Coburg, OR

    • Ensured optimal system performance and uptime by maintaining and administering computer networks and related computing environments.
    • Delivered reliable and efficient communication channels by optimizing VoIP phone systems and phones.
    • Streamlined common tasks by writing and implementing PowerShell scripts.
    • Resolved help desk escalations that had been prioritized above Tier I; recognized for an ability to rapidly identify problems, project potential obstacles, and clearly communicate logical and feasible solutions leading to the successful mitigation of network problems.

    Information Technology Support Specialist II

    2020 - 2021

    Community Care Partners, Coburg, OR

    • Enhanced user satisfaction through timely and effective delivery of primary support services for computer users at the designated location and other locations.
    • Mitigated downtime by conducting comprehensive diagnosis and troubleshooting of system and/or service issues.
    • Ensured the prompt and precise documentation of IT operations by leveraging ticketing and IT asset management systems, leading to enhanced accountability and transparency.
    • Boosted productivity via the timely and accurate allocation of user accounts (AD), empowering users to access critical IT resources without any hindrance.

    Information Systems Specialist 4

    2014 - 2019

    Oregon Health Authority, Salem, OR

    • Provided on-site and phone diagnosis and troubleshooting of communications and multiple Local Area Networks equipment; provided operational assistance to staff on passwords and new software packages.
    • Prioritized problems for issues that are within service area, resolved server-to-desktop connectivity issues, and configured client software to ensure connectivity between client and servers were functioning properly.
    • Troubleshot multiple Local Area Networks in a geographically dispersed area with minimal supervision, performed server backups and initial installation, configuration, testing and troubleshooting of network router and switch equipment at regional offices following established procedures.
    • Analyzed network traffic trends for regional offices and multiple LANs to determine possible causes and remedies for slow network performance; supported software on desktops which have a variety of standard and non-standard applications and operating systems.
    • Analyzed error codes/diagnostic messages to resolve software issues, modified software configurations to resolve version compatibility, and resolved software performance issues.
    • Replaced cards on personal computers, field server or local network equipment in coordination with the State Data Center and/or IT Asset Management; performed major hardware upgrades in IT Lifecycle Replacement projects.

    Services

    My Services

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    Contact

    Contact Me

    My Address

    Jonesborough, TN 37659

    Social Profiles

    Email Me

    [email protected]

    Call Me

    (423) 430-8641

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